Ok.
A couple of days I posted about a bottle of Otter Bright, that seemed to include some floaty bits… which well looked wrong.
Being a little bit disgruntled, I emailed the Otter Brewery about this, and I have to say I am well impressed with how the issue has been dealt with.
Yes the Gift Case is very nice, but I’m mostly impressed with the focus that Otter seem to have given to me, going out of their way to apologise, and keeping me in the loop with whats going on.
Nice one.
